English Customers

Customer Care Number

1800 309 9630

Landline: 0261 6135051-59

Hours: Monday to Saturday, 10:00 AM to 06:00 PM

Email: helpdesk@dlgtpl.net

WhatsApp: 7285012345

ગુજરાતી ગ્રાહકો

કસ્ટમર કેર નંબર

1800 309 9630

લેન્ડલાઇન: 0261 6135051-59

સમય: સોમવાર થી શનિવાર, સવારે 10:00 થી સાંજે 06:00

ઈમેલ: helpdesk@dlgtpl.net

WhatsApp સંદેશ: 7285012345

हिंदी ग्राहक

ग्राहक सेवा नंबर

1800 309 9630

लैंडलाइन: 0261 6135051-59

उपलब्धता: सोमवार से शनिवार, सुबह 10:00 से शाम 06:00 तक

ईमेल: helpdesk@dlgtpl.net

WhatsApp संदेश: 7285012345

Resolution Timeline

• All complaints and service requests will be addressed within the timelines prescribed under applicable TRAI regulations.
• Once resolved, customers will be informed of the action taken.

Escalation to Appellate Authority

If a customer is not satisfied with the resolution or if the complaint remains unresolved within the prescribed timeframe, the matter may be escalated to the Appellate Authority as per TRAI regulations.

Appellate Authority